Road Transport and Safety Agency rolls out nationwide cashless system for payments

The Road Transport and Safety Agency (RTSA) is set to begin implementing a cashless payment system for all its services nationwide starting March 1, 2026. In a public notice issued on Monday, RTSA announced that all its service centres and corporate partners would no longer accept cash payments once the new system took effect. Under the new arrangement, clients would be required to make payments through approved digital platforms, including mobile money services, bank cards and VISA, using point-of-sale (POS) machines provided by commercial banks.

RTSA said the transition formed part of government’s broader digital transformation programme aimed at enhancing efficiency and transparency in public service delivery. The agency explained that adopting cashless transactions was expected to reduce risks associated with cash handling, curb corruption, minimise service delays and improve compliance with road safety regulations. “The new system will make transactions safer, faster and more transparent, while also helping to reduce long queues at RTSA offices,” the agency said.

RTSA further assured the public that no additional charges would be applied for using the cashless payment methods. To assist first-time users, the agency said step-by-step payment guidelines will be displayed at RTSA stations, council offices, Zampost and ZISC outlets across the country. RTSA has encouraged members of the public to familiarise themselves with the available payment options ahead of the March rollout to ensure a smooth transition. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express permission from ZAMBIA MONITOR.