Councillor Nkosenhle Madlala speaking to the media about the eThekwini Municipality’s new digital Human Resources system. eThekwini Municipality is rolling out a new digital Human Resources system that it says will clamp down on ghost employees, prevent double payments, curb tendering conflicts, and reduce job scams, while improving transparency and compliance. Addressing the media, Councillor Nkosenhle Madlala said the Oracle Human Capital Management (HCM) platform would consolidate previously fragmented HR processes, making it harder for employees to be paid by more than one municipality or participate in tenders while on the payroll.He added that the system will automatically flag situations where employees are simultaneously employed elsewhere.
“Once you are officially employed, any invoice submitted prior will not be paid because the system will recognise that you are now an employee, and employees are not allowed to tender with the Municipality.” He said digitisation will also address long-standing allegations of ghost employees and mishandled applications. “The digitisation of the system will eliminate those kinds of accusations,” he said. Recruitment, which was previously spread across multiple platforms and paper-based forms, will now be fully online, with all job applications consolidated on the Oracle portal.
“We had a fragmented system where some people were still filling out forms manually, and that’s where problems arose,” Madlala said. The system is also designed to improve compliance with the Municipal Standard Chart of Accounts (MSCOA), a National Treasury requirement to standardise financial and non-financial systems across municipalities. The Oracle Human Capital Management (HCM) platform was unveiled at a media briefing on Wednesday.
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Beyond compliance, the platform provides real-time monitoring of employee attendance and workforce deployment. “Once people log in in the morning, you immediately know how many staff are present that day,” Madlala said, citing emergency services as an example of how the data will improve operational readiness.
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