Spectators waiting for the start of the abandoned SA20 match between Pretoria Capitals and Durban’s Super Giants in Centurion at the weekend. Picture: Jacobus Nel/Sportzpics/SA20 With some games already having been cancelled, and more expected to be affected by the weather, SA20 fans might be wondering whether their match tickets will be refunded or how to get their money back. Even if a match is not completed, spectators might not get their money back.
According to the tournament rules, five overs need to be played in the second innings for a game to be concluded, provided a result is not achieved earlier. However, according to the ticketingterms and conditions, refunds will only be offered if less than seven overs are bowled in a match that is called off. Only general access ticket holders qualify for refunds.
Individuals holding complimentary or suite tickets do not. Should a match be called off with fewer than seven overs bowled, ticket purchasers need to follow the refund claim notice they receive from the official ticketing agent. The ticket purchaser must submit a claim via email including full particulars of the abandoned match and any information or documents required in the refund claim notice.
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Only tickets will be refunded. Organisers are not liable for additional spectator costs, including travel and accommodation.
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