This diversity ensures that we meet the needs of our varied clientele, from individuals to small businesses and farmers. “Customer convenience is at the cornerstone of our operations.
We have enhanced accessibility by establishing a large network of over 150 agents spread throughout the country, in addition to our eight physical branches. “Additionally, we have embraced technology, ensuring that our clients can reach us online via our website, telephone, and most importantly, through our WhatsApp platform making on boarding and service access easier. ”
Looking ahead, Ncube said First Mutual Microfinance’s strategic role within First Mutual Holdings Limited was clear.
He said the company aim to drive the financial inclusion agenda, bringing together insurance, financial, and microfinance services into one comprehensive offering. “As we look five years into the future, our vision is to become the preferred provider of financial solutions in our chosen communities, a vision that is backed by our core values of integrity, accountability, professionalism, sustainability, care, and innovation. “As we celebrate this 5th anniversary, I am filled with gratitude for the support from our clients, partners, and every member of the First Mutual Microfinance family. “Together, we have built a solid foundation for a brighter future.
As we move forward, our commitment to serving the underserved and marginalised remains unwavering.
To everyone who has been a part of this journey, thank you for your dedication, hard work, and belief in our mission.
Here’s to the next five years of growth, success, and making a positive impact,” Ncube said. 🔗 Read Full Article
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