Information and Technology (IT) firm, Zambian Cloud Programmers has described the launch of the online passport application system as a major and commendable milestone, demonstrating the government’s clear commitment to embracing digital governance. The media reports that Cloud Programmers Chief Executive Officer, Clement Kamanda, says the initiative will enhance transparency and modernise the delivery of public services to citizens. Speaking in an interview with Mr Kamanda said the digital passport application system will significantly reduce bureaucracy and align Zambia with global best practices in service delivery.
Mr Kamanda added that the platform will also shorten processing times and ensure equal access to services for all citizens. He noted that the platform will even benefit citizens in rural areas, provided they have access to the internet. He has described the initiative as a progressive step towards inclusive and efficient public service delivery through technology.
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