Filabusi residents demand overhaul of faulty ZINWA prepaid water system

Residents in Filabusi, Insiza South, are calling for the Zimbabwe National Water Authority (ZINWA) to urgently fix or remove its malfunctioning prepaid water system, which they say has left them struggling for months to access water.

One of the local councillors in Filabusi, Lesley Dube, described the system as “completely dysfunctional,” noting that residents have been forced to queue at ZINWA offices and depend on employees to manually reconnect their water supply each time they make a purchase.

“We have to go and queue at their offices, and when we buy water we have to get an employee there who will go and open it for you, it gives us a hard time,” said Dube in an interview with CITE.

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