Banks in Kenya are facing potential loan refund risks due to illegal charges imposed on customers. The Central Bank of Kenya has been investigating various banking practices that may violate consumer protection regulations.
Financial institutions are now required to review their fee structures and ensure compliance with banking regulations to avoid penalties and customer refunds.
This development comes as part of broader efforts to protect consumers and ensure fair banking practices across the financial sector.
Originally published on Business Daily Africa
Source: Businessdailyafrica
