Vodacom Grouphas once again been certified and recognised as Africa’s number one employer by the Top Employers Institute. This marks its third consecutive win and reinforces the company’s commitment to delivering an exceptional employee experience. Separate certifications were awarded to Vodacom Mozambique, Vodacom SA, Vodacom Tanzania, and Safaricom Ethiopia and Kenya.
“Being certificated as Africa’s Top Employer for a third consecutive year marks an important milestone in our Vision 2030 journey,” says Vodacom Group chief executive Shameel Joosub. “Not only is this testament to our consistency in leading with purpose, but it also shows that our people-centric approach and focus on talent development and workplace culture are impactful.” The Top Employer certification is a critical benchmark for assessing human resources practices, evaluating how effectively companies align HR frameworks, culture, and employee experience with international standards of excellence. The certification spans 20 HR domains, including People Strategy, Talent Acquisition, Learning and Development, Leadership Development, Performance Management, Employee Wellbeing, and Diversity and Inclusion.
“We are incredibly proud to maintain our position as Africa’s Top Employer for the third consecutive year. This achievement demonstrates that creating an exceptional employee experience is a sustained commitment to our people.” Vodacom Group chief human resources officer Matimba Mbungela says: “We believe that the wellbeing and empowerment of our employees contributes directly to our ability to fulfil our purpose of connecting for a better future.” Vodacom Group achieved an exceptional overall Top Employer score of 99.56%, with Vodacom Mozambique recording the highest group score at 99.96%, Vodacom SA achieving 99.88%, and Vodacom Tanzania achieving 99.76%, maintaining its standing among the highest-rated employers globally. Safaricom Ethiopia and Safaricom Kenya each secured first-place rankings in their respective countries.
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These results reaffirm Vodacom Group’s consistent delivery of world-class HR practices. This year, the Top Employers Institute expanded its evaluation criteria to reflect evolving global priorities in people management and organisational ethics. New questions focused on three critical themes: empowering workforce innovation and creativity, evaluating the human impact of AI in organisational processes, and embedding ethics and integrity across HR and technology integration. A major highlight of this year’s certification is the recognition of two Vodacom SA best practices for global benchmarking:
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