The impact of the COVID-19 pandemic continues to affect healthcare services, leaving thousands waiting for essential surgeries. A 77-year-old Lavender Hill woman is one of close to 100 000 patients in the province and 5 077 at Groote Schuur Hospital who are suffering from the surgery backlog due to the roots and disruptions caused by the COVID-19 pandemic and daily pressures of high trauma intake. For seven months, the family of Elizabeth Williams have been engaging with management at Groote Schuur Hospital, pleading that their mother, who has Vocal Cord Palsy, be allowed elective surgery.
They claim she suffers regularly from vomiting, and choking with her tracheostomy, now having a foul smell, pus, and blood with them fearing a worsening infection or condition. They are calling for immediate medical attention, citing it is vital to prevent serious complications like aspiration or pneumonia. “Despite having Vocal Cord Palsy and being repeatedly turned away from scheduled surgery, GSH has failed to provide adequate care or follow-up,” said Williams’ daughter, Glenda Williams.” In May this year, after contacting GSH, I was promised an investigation and resolution.
“However, seven months later, I have received no substantive response or action, despite multiple follow-up emails. “The Medical Manager and a Professor also promised a follow-up after a May 30, meeting, which never occurred. “The Medical Manager only contacted me on December 5 to request an assessment after learning I had involved the media.
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“I have lost confidence in GSH due to these unfulfilled promises and feel any gestures are empty, especially since GSH indicated surgery is not imminent. Williams turned to the media, citing that her mother’s health is deteriorating: “She suffers from persistent coughing, vomiting, and choking and difficulty in breathing at times. Not for sensitive viewers: Elizabeth Williams, a 77-year-old patient, faces health risks due to a prolonged surgery backlog at Groote Schuur Hospital.
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