Woman wins R170,000 refund from FirstRand Bank over defective Ford Ranger. A North West mother has emerged victorious in a protracted legal battle over a defective 2012 Ford Ranger she purchased for her son, forcing a major financial institution to return a significant sum of money after her relentless pursuit of justice. The woman bought aFord Ranger 3.2 TDCI 4x4inDecember 2017.
The sale transaction was concluded after the son negotiated the deal with a local motor dealer, Autorama, in Klerksdorp December 2017. The sale transaction was concluded after the son negotiated the deal with a local motor dealer, Autorama, in Klerksdorp The carwas financed by FirstRand Bank and the transaction included a hefty deposit of R150,000 through a trade-in vehicle, witha balance of over R268,000 remaining.There was also a monthly payment of R3,700 over a 72-month term. was financed by FirstRand Bank and the transaction included a hefty deposit of R150,000 through a trade-in vehicle, with There was also a monthly payment of R3,700 over a 72-month term.
Four days after the vehicle was delivered, it experienced problems relating to the oil cooler and the gearbox. The son returned the vehicle to Autorama, where the gearbox was replaced. In January 2018, the vehicle was returned to the son, however, within two months the vehicle overheated, and he again returned the vehicle to Autorama, stating that he was no longer interested in having it, and that the salesperson at the dealership should cancel the agreement.
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In a letter addressed to Autorama and the bank, the son’s attorneycancelled the deal in writing in April 2018. In a letter addressed to Autorama and the bank, the son’s attorney The bank did not accept the cancellation and elected to institute an action in the high court over the cancellation of the agreement. The woman also instituted a counterclaim seeking a refund and cancellation of the agreement.
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